| 1 | Customer service in nationalised banks of India:challenges and prospects |
| Researcher: | Mishra, Abhishekh Kr |
| Guide: | Asthana, A K |
| University: | Mahatma Jyotiba Phule Rohilkhand University |
| Language: | English |
| 2 | An indepth study of customer satisfaction in selected banks of North Gujarat region |
| Researcher: | Sethi, Jaya Ashish |
| Guide: | Prajapati, B A |
| University: | Hemchandracharya North Gujarat University |
| Language: | English |