| 1 | A comparative study on customer relationship management in banking industry |
| Researcher: | Patel, Rajeshkumar. Chimanbhai |
| Guide: | Trivedi, Chira. J. |
| University: | Gujarat University, Ahmedabad |
| Language: | English |
| 2 | A statistical study of customer relationship management practices of selected banks in Gujarat |
| Researcher: | Patel, Kamleshkumar Lilabhai |
| Guide: | Raval, Sanjay |
| University: | Gujarat University, Ahmedabad |
| Language: | English |