| 1 | Service quality customer satisfaction of e-commerce websites : analysis and measurement  | 
| Researcher: | Agarwal, Pragati | 
| Guide: | Kumari, Sunita | 
| University: | Dayalbagh Educational Institute(Deemed University), Agra | 
| Language: | English | 
| 2 | |
| Researcher: | Agrawal, Devendera | 
| Guide: | Tripathi, Surya Prakash | 
| University: | Shobhit University | 
| Language: | English |