| 1 | Customer relationship management in banking services in Haryana | |
| Researcher: | Manchancha, Manisha | |
| Guide: | Saini, R R | |
| University: | Maharshi Dayanand University | |
| Language: | English | |
| Shodhganga | ||
| 2 | An in-depth study on emerging trends in customer relationship management | |
| Researcher: | Gupta, Neelima B | |
| Guide: | Prajapati, B A | |
| University: | Hemchandracharya North Gujarat University | |
| Language: | English | |