| 1 | Service profit chain in Indian banking industry A comparative study | |
| Researcher: | Mehta, Shikha | |
| Guide: | Bhardwaj, Siddharatha S | |
| University: | Kurukshetra University | |
| Language: | English | |
| Shodhganga | ||
| 2 | ||
| Researcher: | and#65279;Mehta, Shikha | |
| Guide: | Banati, Hema | |
| University: | University of Delhi | |
| Language: | English | |
| Shodhganga | ||