IndCat

1	A study on customer relationship management in India Special Reference to Banking Sector In Delhi
Researcher:	Tripathi, Rahul
Guide:	Dadhich, Pukhraj Saini, Sanjay Kumar
University:	Bhagwant University
Language:	English
2	An analysis of the impact of the Service Delivery Metrics CSAT Customer Satisfaction and CRM Customer Relationship Management for the success of Services Marketing in BPOs Business Process Outsourcing in the Chennai region
Researcher:	S VENKATESH
Guide:	Dr.S.RAMACHANDRAN
University:	Bharath University, Chennai
Language:	English
Shodhganga
3	Attracting and Retaining the Mall Millennial Shoppers Role of Mall Attributes Mall Entertainment Experience and Shopping Value
Researcher:	Gratuis, Rijo
Guide:	Edward, Manoj
University:	Cochin University of Science & Technology, Cochin
Language:	English
Shodhganga