IndCat

1	Customer service & satisfaction: role of information technology in Dakshin Haryana Bijli Vitran Nigam (DHBVN)
Researcher:	Mittal, Premprakash
Guide:	Dhunna, Mukesh
University:	Maharshi Dayanand University
Language:	English
2	A study of the customer relationship management (CRM) aspect of the selected public sector commercial banks in India
Researcher:	Padmaja Rani, Vutla
Guide:	Prasad, V M Abbas, M D
University:	Jawaharlal Nehru Technological University
Language:	English