IndCat

1	A study of customer satisfaction in banking industry with special reference to public sector banks and private sectors banks
Researcher:	Dave, Pranoti
Guide:	Trivedi, P. K.
University:	Saurashtra University, Rajkot
Language:	English
Shodhganga
2	Factors affecting customer experience in the usage of self service technologies SSTs in retail banking
Researcher:	Chellapalli, Thirupathi
Guide:	D V Srinivas Kumar
University:	University of Hyderabad, Hyderabad
Language:	English
Shodhganga