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1

Customer relationship management practices in banking industry

Researcher:Chopra, Anamica
Guide:Arora, Usha
Kumar, Rajiv
University:Guru Jambheshwar University of Science & Technology
Language:English
2

A Study of customer satisfaction in banking industry (with special reference to public sector banks and private sectoro banks

Researcher:Dave, Pranoti Ashokkumar
Guide:Trivedi, P.K.
University:Saurashtra University, Rajkot
Language:Arabic