IndCat

1	Impact of loyalty programs on customer satisfaction: A Study with special reference to Kerala based commercial banks
Researcher:	V., Soumya Sreedhar
Guide:	Davy, Jancy
University:	University of Calicut, Kozhikode
Language:	English
2	A Study of customer satisfaction in banking industry (with special reference to public sector banks and private sectoro banks
Researcher:	Dave, Pranoti Ashokkumar
Guide:	Trivedi, P.K.
University:	Saurashtra University, Rajkot
Language:	Arabic